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Announcements:

• There is a new article added to Announcements. The Knowledge Manager Roundtable share how they maintain content in the Knowledge Base. Here is the article https://support.zendesk.com/hc/en-us/community/posts/360003014687.
• NO red alerts!
• 5 problem tickets have been added to the slack channel today.
• Keep an eye out on drop calls for customers on POD 13 and 14
• Contextual Help has been re-enabled on the Web Widget on POD 14.

Reminders:

• Aza has shared a file on how to enable Emergency SOS on iPhone. More information on the Melbourne-all slack channel. If anyone knows how to enable this using Android, please add the info to thread.
• World Cup Russia 2018 is on! First Game: Russia 5 - 0 Saudi Arabia.